B) What are the main functionalities of the app?
C) How do I log a trip on public transit?
D) When are surveys pushed and how do I fill them out? [During the trip]
E) When are surveys pushed and how do I fill them out? [End of trip]
F) What happens if I forget my password?
G) Can all of my family members use the app?
We only allow one person for each invitation letter received.
H) Can I be awarded more than $56 if I participate for a longer period of time?
Our current pilot is only for 2 weeks, and you will be rewarded for surveys filled out during your first two weeks after installation, with a total dollar amount of up to $56. You can continue to fill out surveys for a longer period of time, but you will not be compensated.
I) Can I participate for longer than 2 weeks?
The app will let you collect data after the two pilot weeks. However, you will not be compensated for more than two weeks of participation.
J) I only use buses (or any one type of public transport) on my trips, can I still participate?
Yes, the app is for anyone who takes public transit frequently.
K) I have problems with the app, who can I contact?
Please contact Dr. Vanessa Frias-Martinez at email@example.com
You can also call us at +1 240 582 4946
L) Is there help available on the app?
Yes, you can click on the help button of the app, located on the top right corner to get more information. See more details in this video